Telecommunications support system.
Complete workload management
From Order to Review with over 20 different worload categories
per each employee
- Configurable by user defined Groupings
- Provides employee performance tracking
Provides a microscope into the
current workload pinpointing problems and issues
Provides employee performance tracking via internal Task Manager
Allows direct comparisons
between employess performing different work functions via powerful Task Manager subsystem.
Workload Dashboard that displays:
workload per 20 different categories
- Current production per user configurable groupings
- User configurable triggers to highlight problem
And so much more!
Work Item Manager